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Privacy Policy

Privacy Policy

Last updated: 17-12-2025

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AI Croydon (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Business name: AI Croydon
Contact email: sales@aicroydon.com
Location: United Kingdom

AI Croydon provides AI automation, marketing, creative, and digital services to businesses.

 

2. Personal Data We Collect

We may collect and process the following personal data:

  • Name and job title

  • Business name

  • Email address

  • Telephone number

  • Enquiry and communication details

  • Website usage data (IP address, browser type, pages visited)

We do not intentionally collect sensitive personal data unless required and agreed.

 

3. How We Collect Data

We collect personal data through:

  • Website contact forms

  • Email, phone, or messaging communications

  • Client onboarding processes

  • Website analytics and cookies

 

4. How We Use Personal Data

We use personal data to:

  • Respond to enquiries and provide services

  • Manage client relationships and communications

  • Deliver and improve our services

  • Comply with legal and regulatory obligations

  • Improve website performance and user experience

 

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

 

6. Use of AI & Third-Party Tools

AI Croydon uses third-party tools and platforms, including AI and automation software, to deliver services.

  • Personal data is processed only where necessary and appropriate safeguards are in place.

  • We do not sell personal data to third parties.

  • AI outputs are reviewed where required before use.

Third-party providers are responsible for their own data protection compliance.

 

7. Data Sharing

We may share personal data with:

  • Trusted service providers and technology partners

  • Professional advisers (legal, accounting)

  • Authorities where legally required

All third parties are required to process data securely and lawfully.

 

8. Data Retention

We retain personal data only for as long as necessary:

  • To provide services

  • To meet legal and contractual obligations

  • For legitimate business purposes

When data is no longer required, it is securely deleted or anonymised.

 

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.

 

11. Cookies

Our website may use cookies to improve functionality and user experience.
For more information, please refer to our Cookie Policy (if applicable).

 

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

 

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

AI Croydon
Email: sales@aicroydon.com

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